When bookings, enquiries and payments live in five different places, work slips through. We find where, and fix it.
Get a free auditFree, with no obligation. Your written audit within five working days.
A heap of the everyday mess of running a practice: patient messages, missed calls, voicemails, an inbox of unread emails, sticky notes, a to-do list, a treatment plan nobody followed up, a printed day list with payments not ticked off, a patient's statement sent twice and a final reminder, a letter to a patient sent back, a paper appointment book with appointments crossed out, a calendar clash, the staff group chat, a lab docket, spreadsheets, a Google listing showing closed, a review asking if anyone ever replied, receipts and a delivery note.
31 hours
up from 24 last month
EUR 41,280
from 296 payments
EUR 9,860
after wages, lab and supplies
486
reminders, follow-ups, approvals
What the system did today Saturday
Ask your business
6 accounts owe EUR 2,696. EUR 450 of it is past due.
| EUR 588 | awaiting payment | |
| EUR 378 | awaiting payment | |
| EUR 450 | 14 days late | |
| EUR 525 | due | |
| EUR 230 | due | |
| EUR 525 | due |
Weekly summary Sent every , 07:00
The free audit tells you which of these would save you most.
Get a free audit22:47
Tuesday 20 October
Messages22:41
Mary A.
Could I move next Tuesday's appointment? Something has come up at work.
Phone21:58
Missed call
Mary A. (2)
Mail21:30
Kestrelmoor Dental Supplies
Statement attached. Two invoices are now overdue.
Calendar21:00
Send T. Barry's treatment plan.
Due tomorrow 9:00.
Mail19:12
Nagle
Could you send a receipt for my insurer?
The details of each booking are spread across apps, inboxes, spreadsheets and a diary. Nobody else has the full picture, so every question comes back to you, and when you're with a patient or away, things wait.
None of it shows up as one clear loss. It shows up as a call nobody returned, a treatment plan nobody followed up, a slot that went empty. Each one is small. Together they are where the time and the margin go.
Where an existing tool fits, we set it up properly. Where nothing fits, we build what is missing.
Your website, your Google listing and your reviews, measured by the enquiries they bring in.
We handle your SEO and GEO, so you show up when people search on Google and in AI tools like ChatGPT. Then we make sure your site turns those visits into enquiries and bookings: clear on a phone, quick to read and easy to get in touch from.
How enquiries are answered and followed through to a booked appointment.
We follow an enquiry from the first call to a booked appointment and find where it stalls: a missed call nobody returns, a treatment plan nobody follows up, a patient due back who never hears from you again. Then we set it up so none of it depends on you remembering.
How appointments, rooms and stock are scheduled and tracked from start to finish.
We look at how a day runs from the diary to the last patient, from the appointment book and day lists to the stock each room needs. Then we look at what has to be logged: the checks, the notes and the paperwork. All of it goes into one plan the whole team works from.
Cash flow, costs, and knowing where the money stands.
We look at how money moves through the practice: what each treatment really costs against the fee, taking payment and getting paid on time, supplier and lab bills, and what is coming in over the next month. Then we give you one place that shows where the money stands.
Rotas, hours, and what each person needs to know to do their job.
We look at how your team is organised and kept in the loop: rotas, hours and timesheets, holidays, training and certificates, and how each person hears when plans change. Then we put it where everyone can check it from their phone.
We find the cause before we propose anything.
When you request an audit, we look at your business the way a new customer would. We check your website and Google listing, read your reviews, and test how an enquiry or booking actually goes through. The written audit reaches you within five working days.
On a call, we go through what the audit found. Then you walk us through how a patient moves through your practice, from the first enquiry to the final payment: the software you use, who does what, and where your time goes. Afterwards you get it in writing, with what we would fix first and why.
Once you go ahead, we agree in writing what gets built, what it costs and what finished looks like, so there are no surprises. You see the work as it comes together and sign off each stage. It goes live when it does everything we agreed. Once a website is paid for, it's yours.
| Description | Owner |
|---|---|
| Enquiry reply | Larchfield Dental |
| Plan follow-up | Larchfield Dental |
| Payment reminders | Larchfield Dental |
| Handover | Larchfield Dental |
Samuel Ryan, Dublin.
I've been building businesses since I was young, and it taught me early how much a business depends on the systems underneath it. Working alongside other owners, I kept seeing the same thing. The ones that struggled were rarely short of effort. They were working around tools that were never made for them.
Climb exists to fix that. I don't sell a package: I look at how the business runs first, and build only what will help. I lead every project from the first call to handover, and once it's live, I stay on to fix whatever the first few weeks turn up.
You can reach me whenever and however suits you, and I reply within one working day.
The audit is free. Anything after it is priced from what we find, and you see the full price, broken down, before any work starts.
For a website, you do. Once it is paid for, the site, the code and the domain are yours, as set out in your agreement, with the accounts behind them in your name wherever the provider allows. For software, ownership is set out in its agreement before any work starts.
Only to the work we agree. We both sign what it covers and what it costs, we deliver that, and you pay in the stages set out. Ongoing support, if you want it, runs month to month, with 30 days' written notice to stop.
It depends on the job. The timeline comes with the price, before any work starts.
No. You tell us how the business runs. We handle the technical side and explain each decision in plain terms.
Nothing. The audit is yours to keep.
GET A FREE AUDIT
Send us your website or Google listing, and we will start the audit from there.
Built properly. Built to last.
